Privacy Policy

Last Updated: June 2026

1. Data Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Visplu GmbH
Blumenauer Str. 1
30449 Hannover
Germany

Phone: +49 511 65584272
Email: info@visplu.com

2. General Information

Protecting your personal data is important to us. We process personal data in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

3. Categories of Personal Data

We may process the following categories of personal data:

Name and surname
Company information
Email address
Phone number
Contact requests
Meeting requests
IP address
Browser and device information
Website usage data
Communication records
Business-related information voluntarily provided by users

4. Purposes of Processing

We process personal data for the following purposes:

Responding to inquiries
Providing consulting services
Delivering AI products and solutions
Managing customer relationships
Scheduling meetings and consultations
Improving our website and services
Fulfilling legal obligations
Marketing and communication activities where legally permitted

5. Legal Basis for Processing

We process personal data based on:

Article 6(1)(a) GDPR – Consent
Article 6(1)(b) GDPR – Contract performance
Article 6(1)(c) GDPR – Legal obligation
Article 6(1)(f) GDPR – Legitimate interests

Our legitimate interests include improving our services, maintaining customer relationships, ensuring website security, and promoting our business activities.

6. Contact Forms and Communication

When you contact us via forms, email, telephone, or other communication channels, we process the information provided solely for handling your request and related communication.

7. AI Consulting, Applications and Agent Services

As part of our consulting, AI application development, and AI agent services, we may process business-related information provided by customers.

Such data is processed exclusively for the agreed project purposes and in accordance with applicable confidentiality and data protection obligations.

Where required, separate Data Processing Agreements (DPAs) are concluded with customers.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Ensure website functionality
Improve user experience
Analyze website performance
Maintain security

Users may manage cookie preferences through their browser settings.

Where legally required, consent will be requested before non-essential cookies are activated.

Cookie categories on this website:

Essential cookies (always active): a language-preference cookie (NEXT_LOCALE) that remembers your chosen site language. No tracking, set without consent as it is strictly necessary.
Analytics cookies (consent required): if you accept via the cookie banner, Google Analytics 4 and Microsoft Clarity set cookies to measure aggregated, anonymized usage. IP anonymization is enabled. You can withdraw consent at any time by clearing this site's data in your browser.

We do not use marketing, advertising, or social-media tracking cookies.

9. Hosting and Technical Infrastructure

Our website may be hosted by external service providers who process technical data necessary for website operation.

This may include:

IP addresses
Log files
Browser information
Device information
Access timestamps

Processing is carried out solely for the operation, security, and optimization of the website.

10. Data Sharing

Personal data may be shared only when necessary with:

IT service providers
Hosting providers
Communication providers
Professional advisors
Legal authorities where required by law

We do not sell personal data.

All third-party providers are required to comply with applicable data protection laws.

11. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented, including:

European Commission adequacy decisions
Standard Contractual Clauses (SCCs)
Other legally recognized transfer mechanisms

12. Data Retention

Personal data is retained only as long as necessary for:

Fulfilling contractual obligations
Providing services
Complying with legal requirements
Resolving disputes
Exercising legal claims

After the retention period expires, data will be deleted or anonymized.

13. Data Security

Visplu GmbH implements appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Loss
Destruction
Alteration
Disclosure

Security measures are regularly reviewed and updated.

14. Your Rights

Under GDPR, you have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

15. External Links

Our website may contain links to external websites, including social media platforms.

Visplu GmbH is not responsible for the privacy practices of external websites.

We recommend reviewing the privacy policies of those providers.

16. Social Media

Visplu maintains company profiles on social media platforms including:

LinkedIn
Facebook
Instagram
X (Twitter)

Interactions on these platforms may be subject to the privacy policies of the respective providers.

17. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect legal, technical, or operational changes.

The latest version will always be available on this website.

18. Contact

For any questions regarding data protection or to exercise your rights, please contact: